I love to talk, I mean really love it. I love the telephone, I love to speak and I love to talk to other people whether its work related or personal. I love it so much that sometimes I “wait for my turn to talk” rather than “really listen”. It is a habit i am working hard to break.
Think about this :
We have two ears and one mouth, I do not believe that is an accident.
I find that it behooves you in both places to listen more than you talk. People are 100% more interested in themselves than they will ever be in you, no matter how fascinating you are so bear that in mind in your next interaction.
Case in point, in my Toastmasters meeting today, I was on the PRO side of a debate and I chose to be first, if I had listened to the rules and details I would have known that the advantage was in going second because you can hear the argument being made so you can better play the game of point, counterpoint. Needless to say, I lost..
What’s the big deal you say? Well the Toastmasters debate got me to thinking about how often we “jump” to a conclusion or a reaction and “miss” that one thing that might make all the difference in building a relationship or solving a problem. I take my Toastmasters meeting seriously but I was not invested in whether I won or not.. for me today was about playing the game. I find that as a coach, the success of my client depends on me asking the right questions or more importantly, getting my client to ask themselves the right questions to arrive to the answer to a problem or approach the situation in a completely new way.
So the next time you pick up a phone, walk up to someone’s desk or sign in to that social media — Listen More, Talk Less…
Think About It….